Our code of ethics

What every customer can expect from us, on every visit.

  1. Do quality repair work at a fair price.
  2. Feel a personal obligation to each customer.
  3. Recommend only the services and repairs needed to keep your car safe.
  4. Use safe products and service that meets or beats the manufacturer’s recommendation.
  5. Work on time and keep you informed of any change, including the completion time.
  6. Give the best service we can and, if there is a disagreement, settle it promptly and fairly.
  7. Make sure our whole team works professionally.
  8. Tell you if an appointment or completion time cannot be kept.
NAPA AutoCare code of ethics plaque for German Vehicles Service

Ready when you are

Call the shop or send a request. We answer during business hours and confirm your visit.